Every recovery has its own circumstances, but a well-organized assignment helps reduce unnecessary delays and identify potential problems before field recovery begins.
1. Submit the Assignment and Collateral Details
Clients can begin by contacting our office or completing the online recovery order.
The order requests information about the vehicle or equipment, the person possessing it, known locations, and the party authorizing the recovery.
The online form also allows clients to provide supporting documents and photographs.
If you do not have all the paperwork available, you can begin the intake process and provide additional documentation when requested.
2. Review the Authorization and Recovery Information
A recovery coordinator reviews the assignment and contacts the client if clarification or additional information is needed.
The review may involve questions about ownership, financing, liens, borrower information, previous recovery attempts, and the collateral's known condition.
The objective is to establish a usable recovery file and identify information that could affect the assignment.
For example, a vehicle believed to be at a former residence may require additional location investigation. A commercial truck that is disabled may require specialized transport arrangements.
These are different problems and should not automatically receive the same recovery approach.
3. Investigate the Collateral Location
When collateral is not at its reported location, additional investigation may be necessary.
Skip tracing involves developing and evaluating leads using available records, known addresses, lawful online research, and other investigative information.
A possible location is not the same as a confirmed sighting.
An old registration address, a social media post, or a previously reported location may provide useful information without establishing where the collateral is currently parked.
Field investigation can help determine whether a lead is current and whether lawful recovery is practical.
4. Coordinate Field Recovery
Once a vehicle or other asset is located, the recovery agent must consider access, applicable legal restrictions, and the equipment needed to recover it.
A passenger car parked in an accessible location may present fewer logistical challenges than a motorhome, disabled semi truck, or piece of construction equipment.
Likewise, a vehicle located behind security-controlled access may require a different approach from one parked in an unrestricted area.
Recovery decisions must account for applicable state law, including restrictions against a breach of the peace.
5. Communicate the Recovery Status and Next Steps
The case manager helps communicate developments and coordinate the next steps.
After a successful recovery, arrangements may involve storage, transportation, or additional handling according to the assignment, the type of collateral, and applicable requirements.
If an asset cannot be located or lawfully recovered, the assignment may require further investigation, additional instructions, or a review of whether continued recovery efforts are practical.
Not every assignment results in a completed repossession.
Start a Recovery Assignment โ